Data Protection Statement of Posalux SA

Personal Data Protection

Posalux Group Policy on Personal Data Protection

Posalux places great value on honesty and transparency and we are committed to building strong, lasting relationships with our customers and suppliers, based on trust and mutual interest. In line with this philosophy, we believe that it is essential that your personal data is protected. This policy on personal data protection is therefore designed to provide you with information about how we collect and process this data.

By giving your prior consent, you agree that (i) we may collect and use your personal data as described in this Policy and (ii) we may transfer your personal data abroad (including to other non-EU countries).

What is the scope of application of this personal data protection policy?

This personal data protection policy applies to all websites and applications, and to any other initiative of a Posalux Group company which involves the collection of personal data (the “Media“). This Policy does not, therefore, apply to third-party websites, including any websites mentioned in our Media via a weblink.

Who collects my personal data (who is responsible for data processing)?

Your personal data is collected by Posalux SA, rue F. Oppliger 18, 2504 Biel Bienne, Switzerland, and its direct or indirect affiliates, subsidiaries and branches (“The Posalux Group”).

What data do we collect from you?

With your prior consent, when you use our Media, we may collect and process all or some of the following data:

the data which you provide to us (i) when you complete forms, (ii) when you download online content, (iii) when you subscribe to online services (e.g. social network pages and applications) or (iv) when you write to us, (v) during conversations and (vi) in the context of business contacts:

• Your first name and surname;
• Your company address (and potentially your home address also) and email address;
• Your gender;
• Your business phone number (and potentially your home phone number), landline and mobile;
• Your address;
• Your age and date of birth;
• Your opinion on our products;
• Products and services offered by your company (if you are a supplier);
• Requirements of your business (if you are a customer);
• Prices and terms of payment;
• History of the products which you have purchased from and sold to Posalux;
• Any special request which you send to us;
• Photos and videos of you that you wish to share.

We may also ask you to complete surveys which we will use for scientific and statistical purposes.

Do we collect your IP address and your cookies?

We may collect your IP address and your browser type for administrative and/or statistical purposes, without identifying any other personal information.

In some cases, we may also use cookies: these are small text files, containing letters and numbers, which are downloaded onto your computer when you use our Media. We mainly use cookies to recognize you when you use our Media again in future and to display content which is relevant to your interests.

By default, web browsers are configured to accept cookies but you can easily change this by adjusting your browser settings. However, please note that if you choose to disable cookies, some parts of our Media may no longer be accessible.

Detailed information on our rules concerning cookies is available here: Cookies

How do we use your personal data?

We use your personal data primarily to manage our current and prospective customers and suppliers; in particular, your data is also used to respond to your requests and offers, or send you news and information about our products, our brands, our operations and/or our publications (e.g. newsletter); we also use your data to keep you informed of our requirements, which might be of interest to you, to enable you to make purchases or offers online or using other means of communication about products and services, including but not limited to accessories, spare parts and our after-sales service in particular.

We also use your data to enhance your digital experience of our Media: to understand your interest in our Media and their content, to confirm your participation in our operations, to process your payments, to ensure that our Media are presented in the way best tailored to you and your computer, and to protect you against any fraudulent activities.

How can you access your personal data?

You can always contact us by post, by email or by phone to check the personal data that we are holding on file concerning you.

If you notice an error in this data or if you think it is incomplete or ambiguous, you can also ask us to correct, complete or clarify it. You can also object to your data being used for marketing purposes or object to your data being shared with third parties for this purpose. Finally, you can ask us to erase all personal data which we hold on file about you. However, please note that we may keep a record of your data for archiving purposes (especially where this is required by law or for insurance purposes).

Do we share your personal data?

Subject to what is stated in this policy on personal data protection or provided that you have given us your prior consent, we may share your personal data with employees in the Posalux Group or our service providers (e.g. the agencies which manage our mailing operations, or even service providers responsible for installing peripherals on our products) and/or commercial partners for the aforementioned purposes, and only as necessary to complete the tasks entrusted to them. These people may need to get in touch with you directly using the contact information which you have given us.

Please note that our service providers are under strict instructions from us to only use your personal data to manage the services which we ask them to provide. We also require our service providers to ensure that they always comply with the applicable laws on personal data protection and to pay particular attention to guarantee that this data is kept confidential.

Where do we store your personal data?

Your personal data is stored in our databases and/or in the databases of our service providers.

In some cases, and mainly for technical reasons, these databases may be stored on servers located outside the country in which you originally provided the information (and may be stored in databases in countries outside the European Union).

Your rights concerning your personal data:

All rights according to GDPR legislation, namely the right to:

• Access to your data;
• Have your data corrected;
• Have your data erased;
• Restrict how your data is processed;
• Object to its use;
• Ensure the portability of your data;
• Decide to withdraw your consent;
• Appeal if Posalux fails to meet its obligations.

Do we send your personal data outside the European Economic Area (EEA)?

As the Posalux Group is an international group with Swiss roots, to optimize the quality of our service and to provide you with the information and updates described above, it may be necessary for us to send your personal data outside your country and/or to a country outside the EEA, where the personal data protection laws differ from those of the European Union.

In this case, we implement rigorous and appropriate policies to guarantee the security and confidentiality of personal data, namely physical, organizational, procedural, technical and staffing measures.

Length of personal data retention

Posalux will store your Personal Data in a secure environment for the length of time required to serve the purposes for which it was collected or for a minimum retention period set by the applicable civil and commercial legislation.

Is your personal data stored securely?

We always aim to store your personal data as safely and securely as possible, and only for as long as required to serve the purpose for which it is being processed. With that in mind, we take the appropriate physical, technical and organizational measures to minimize the risk of your data being modified, lost or accessed without authorization.

Please note that we reserve the right to make changes to this personal data protection policy. In this case, such changes will be published on this page.

Personal data protection officer for external persons (hereafter the Controller)

The “controller” of data processing as described in this data protection statement is René Ronchetti CEO. You can notify us of any data protection related concerns, irrespective of the concerned affiliate company of Posalux Group using the following contact details: rh@posalux.com; Posalux SA, rue F Oppliger 18, CH-2504 Biel-Bienne.

Your personal data is collected by Posalux SA, rue F Oppliger 18, 2504 Biel Bienne, Switzerland.

Applicable legislation:

The protection of your personal data is governed by the applicable legislation in the country where you work.

Posalux SA, rue F Oppliger 18, CH-2504 Biel-Bienne. +41 32 344 75 00

Biel Bienne July 31st 2023

Data Protection Statement of Posalux SA

Version effective as of June 2018

With this Data Protection Statement we, the Posalux SA and Posalux GmbH (companies of the Posalux-Group), describe how we collect and further process personal data. This Data Protection Statement is not necessarily a comprehensive description of our data processing. It is possible that other data protection statements or General Terms and Conditions, Conditions of Participation or similar documents are applicable to specific circumstances.

The term “personal data” in this Data Protection Statement shall mean any information that identifies, or could reasonably be used to identify any person.

If you provide us with personal data of other persons (such as family members, work colleagues), please make sure the respective persons are aware of this Data Protection Statement and only provide us with their data if you are allowed to do so and such personal data is correct.

This Data Protection Statement is in line with the EU General Data Protection Regulation (GDPR). Although the GDPR is a regulation of the European Union (EU), it may be relevant for us. The Swiss data protection legislation (FADP) is heavily influenced by the law of the European Union. In addition, companies outside of the European Union or the European Economic Area (EEA) must comply with the GDPR in certain cases.

1.         Controller / Data Protection Officer / Representative

The “controller” of data processing as described in this data protection statement is René Ronchetti CEO. You can notify us of any data protection related concerns, irrespective of the concerned affiliate company of Posalux Group (Posalux Germany, Posalux Taiwan, Posalux Korea, Posalux North America) using the following contact details: dataprotection@posalux.com; Posalux SA, Fritz Oppligerstrasse 18, CH-2504 Biel-Bienne.

Our representative in the EEA according to art. 27 GDPR is: René Ronchetti, Fritz Oppligerstrasse 18, CH-2504 Biel-Bienne.

2.         Collection and Processing of Personal Data

We primarily process personal data that we obtain from our clients and other business partners as well as other individuals in the context of our business relationships with them or that we collect from users when operating our websites, apps and other applications.

Insofar as it is permitted to us, we obtain certain personal data from publicly accessible sources (e.g., debt registers, land registries, commercial registers, press, internet) or we may receive such information from affiliated companies of Posalux Group, from authorities or other third parties (such as e.g., credit rating agencies, list brokers). Apart from data you provided to us directly, the categories of data we receive about you from third parties include, but are not limited to, information from public registers, data received in connection with administrative or court proceedings, information in connection with your professional role and activities (e.g., in order to conclude and carry out contracts with your employer), information about you in correspondence and discussions with third parties, credit rating information (if we conduct business activities with you personally), information about you given to us by individuals associated with you (family, consultants, legal representatives, etc.) in order to conclude or process contracts with you or with your involvement (e.g. references, your delivery-address, powers of attorney), information regarding legal regulations such as anti-money laundering and export restrictions, bank details, information regarding insurances, our distributors and other business partners for the purpose of ordering or delivering services to you or by you (e.g., payments made, previous purchases), information about you found in the media or internet (insofar as indicated in the specific case, e.g. in connection with job applications, media reviews, marketing/sales, etc.), your address and any interests and other socio-demographic data (for marketing purposes), data in connection with your use of our websites (e.g., IP address, MAC address of your smartphone or computers, information regarding your device and settings, cookies, date and time of your visit, sites and content retrieved, applications used, referring website, localization data).

3.         Purpose of Data Processing and Legal Grounds

We primarily use collected data in order to conclude and process contracts with our clients and business partners, in particular in connection with development, assembly and sales of machines for micro machining to our clients and the procurement of products and services from our suppliers and subcontractors, as well as in order to comply with our domestic and foreign legal obligations. You may be affected by our data processing in your capacity as an employee of such a client or business partner.

In addition, in line with applicable law and where appropriate, we may process your personal data and personal data of third parties for the following purposes, which are in our (or, as the case may be, any third parties) legitimate interest, such as:

  • providing and developing our products, services and websites, apps and other platforms, on which we are active;
  • communication with third parties and processing of their requests (e.g., job applications, media inquiries);
  • review and optimization of procedures regarding needs assessment for the purpose of direct customer approach as well as obtaining personal data from publicly accessible sources for customer acquisition;
  • advertisement and marketing (including organizing events), provided that you have not objected to the use of your data for this purpose (if you are part of our customer base and you receive our advertisement, you may object at any time and we will place you on a blacklist against further advertising mailings);
  • market and opinion research, media surveillance;
  • asserting legal claims and defense in legal disputes and official proceedings;
  • prevention and investigation of criminal offences and other misconduct (e.g. conducting internal investigations, data analysis to combat fraud);
  • ensuring our operation, including our IT, our websites, apps and other appliances;
  • video surveillance to protect our domiciliary rights and other measures to ensure the safety of our premises and facilities as well as protection of our employees and other individuals and assets owner by or entrusted to us (such as e.g. access controls, visitor logs, network and mail scanners, telephone recordings);
  • Acquisition and sale of business divisions, companies or parts of companies and other corporate transactions and the transfer of personal data related thereto as well as measures for business management and compliance with legal and regulatory obligations as well as internal regulations of Posalux SA.

If you have given us your consent to process your personal data for certain purposes (for example when registering to receive newsletters or carrying out a background check), we will process your personal data within the scope of and based on this consent, unless we have another legal basis, provided that we require one. Consent given can be withdrawn at any time, but this does not affect data processed prior to withdrawal.

4.         Cookies / Tracking and Other Techniques Regarding the Use of our Website

We typically use “cookies” and similar techniques on our websites, which allow for an identification of your browser or device. A cookie is a small text file that is sent to your computer and automatically saved by the web browser on your computer or mobile device, when you visit our website. If you revisit our website, we may recognize you, even if we do not know your identity. Besides cookies that are only used during a session and deleted after your visit of the website (“session cookies”), we may use cookies in order to save user configurations and other information for a certain time period (e.g., two years) (“permanent cookies”). Notwithstanding the foregoing, you may configure your browser settings in a way that it rejects cookies, only saves them for one session or deletes them prematurely. Most browsers are preset to accept cookies. We use permanent cookies in order to understand how you use our services and content, and to enable to show you customized offers and advertisement (which may also happen on websites of other companies; should your identity be known to us, such companies will not learn your identity from us; they will only know that the same user is visiting their website has previously visited a certain website). Certain cookies are sent to you from us, others from business partners with which we collaborate. If you block cookies, it is possible that certain functions (such as, e.g., language settings, shopping basket, ordering processes) are no longer available to you.

We may use Google Analytics or similar services on our website. These are services provided by third parties, which may be located in any country worldwide (in the case of Google Analytics Google LLC is in the U.S., www.google.com) and which allow us to measure and evaluate the use of our website (on an anonymized basis). For this purpose, permanent cookies are used, which are set by the service provider. The service provider does not receive (and does not keep) any personal data from us, but the service provider may track your use of the website, combine this information with data from other websites you have visited and which are also tracked by the respective service provider and may use this information for its own purposes (e.g. advertisements management). If you have registered with the service provider, the service provider will also know your identity. In this case, the processing of your personal data by the service provider will be conducted in accordance with its data protection regulations. The service provider only provides us with data on the use of the respective website (any of your personal information).

5.         Datatransfer and Transfer of Data Abroad

In the context of our business activities and in line with the purposes of the data processing set out in Section 3, we may transfer data to third parties, insofar as such a transfer is permitted and we deem it appropriate, in order for them to process data for us or, as the case may be, their own purposes. In particular, the following categories of recipients may be concerned:

  • our service providers (within the Posalux Group or externally, such as e.g. banks, insurances), including processors (such as e.g. IT providers);
  • dealers, suppliers, subcontractors and other business partners;
  • clients;
  • domestic and foreign authorities or courts;
  • the media;
  • the public, including users of our websites and social media;
  • competitors, industry organizations, associations, organizations and other bodies;
  • acquirers or parties interested in the acquisition of business divisions, companies or other parts of the Posalux group;
  • other parties in possible or pending legal proceedings;
  • affiliates of the Posalux group;

together called Recipients.

Recipients may or may not be located within Switzerland. In particular, you must anticipate your data to be transmitted to any country in which the Posalux-Group is represented by affiliates, branches or other offices as well as to other countries in Europe and the USA where our service providers are located (such as Microsoft). If we transfer data to a country which lacks adequate legal data protection, we ensure an appropriate level of protection as legally required by way of using appropriate contracts (in particular on the basis of the standard contract clauses of the European Commission, which can be accessed here) or binding corporate rules or we rely on the statutory exceptions of consent, performance of contracts, the establishment, exercise or enforcement of legal claims, overriding public interests, published personal data or because it is necessary to protect the integrity of the persons concerned. You can obtain a copy of the mentioned contractual guarantees at any time from the contact person named under Section 1 above insofar they are not available under the aforementioned link. However, we reserve the right to redact copies for data protection reasons or reasons of secrecy or to produces excerpts only.

6.         Retention Periods for your Personal Data

We process and retain your personal data as long as required for the performance of our contractual obligation and compliance with legal obligations or other purposes pursued with the processing, i.e. for the duration of the entire business relationship (from the initiation, during the performance of the contract until it is terminated) as well as beyond this duration in accordance with legal retention and documentation obligations. Personal data may be retained for the period during which claims can be asserted against our company or insofar as we are otherwise legally obliged to do so or if legitimate business interests require further retention (e.g., for evidence and documentation purposes). As soon as your personal data are no longer required for the above-mentioned purposes, they will be deleted or anonymized, to the extent possible. In general, shorter retention periods of no more than twelve months apply for operational data (e.g., system logs).

7.         Data Security

We have taken appropriate technical and organizational security measures to protect your personal data from unauthorized access and misuse such as internal policies, IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions.

8.         Obligation to Provide Personal Data To Us

In the context of our business relationship you must provide us with any personal data that is necessary for the conclusion and performance of a business relationship and the performance of our contractual obligations (as a rule, there is no statutory requirement to provide us with data). Without this information, we will usually not be able to enter into or carry out a contract with you (or the entity or person you represent). In addition, the website cannot be used unless certain information is disclosed to enable data traffic (e.g. IP address).

9.         Your Rights

In accordance with and as far as provided by applicable law (as is the case where the GDPR is applicable), you have the right to access, rectification and erasure of your personal data, the right to restriction of processing or to object to our data processing in addition the right to receive certain personal data for transfer to another controller (data portability). Please note, however, that we reserve the right to enforce statutory restrictions on our part, for example if we are obliged to retain or process certain data, have an overriding interest (insofar as we may invoke such interests) or need the data for asserting claims. If exercising certain rights will incur costs on you, we will notify you thereof in advance. We have already informed you of the possibility to withdraw consent in Section 3 above. Please further note that the exercise of these rights may be in conflict with your contractual obligations and this may result in consequences such as premature contract termination or involve costs. If this is the case, we will inform you in advance unless it has already been contractually agreed upon.

In general, exercising these rights requires that you are able to prove your identity (e.g., by a copy of identification documents where your identity is not evident otherwise or can be verified in another way). In order to assert these rights, please contact us at the addresses provided in Section 1 above.

In addition, every data subject has the right to enforce his/her rights in court or to lodge a complaint with the competent data protection authority. The competent data protection authority of Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).

10.       Amendments of this Data Protection Statement

We may amend this Data Protection Statement at any time without prior notice. The current version published on our website shall apply. If the Data Protection Statement is part of an agreement with you, we will notify you by e-mail or other appropriate means in case of an amendment.